Login Errors
The following errors are possible when trying to access myWilmU.
Invalid User Name
Verify that you are using the correct user name.
- Students:
- Your MyWilmU username is in the format of an @my.wilmu.edu email address (i.e., tstudent001@my.wilmu.edu).
- See Student Login Accounts for more information.
- Faculty & Staff:
- Your MyWilmU username is your full @wilmu.edu email address (i.e., test.a.employee@wilmu.edu).
- If you are also a student, you should not have a separate student account. Use your faculty/staff account for access to student resources.
- See Faculty & Staff Login Accounts for more information
Invalid Password
If you're unable to log in after verifying you're using the correct username, you may be using an incorrect or old password. Please see Reset Your Password for more information.
Still Having Trouble?
Please call the Help Desk if you are still unable to log in. Hours of operation are listed on the Technology Resources home page.
To ensure the security of your account, we can only provide username and password assistance by phone.