Certificate in Conflict Resolution (CR)


This certificate was developed to prepare a variety of professionals to become more competent in conflict resolution skills. Conflict is inevitable in society, government, and business and employers are increasingly seeking individuals with skills in negotiation and conflict resolution. The Conflict Resolution (CR) certificate will educate individuals to respond to conflict and provide collaborative problem-solving services which can produce sustainable, expansive, and just outcomes. This certificate is open to all students, regardless of major. Students already enrolled in a degree-granting program should seek guidance from their Academic Advisor or Certificate Coordinator to see how these credits correlate with their chosen major. Students must complete the Undergraduate Certificate Program form so that the certificate will appear on their transcript.

Note: Students are held to all prerequisite requirements; some students may require more than 5 courses to complete this certificate.


Certificate Prerequisites:

PSY 101 Introduction to Psychology


SOC 101 Introduction to Sociology

Course Requirements: (9 credits)

PSY 477 Introduction to Conflict Management

PSY 478 Mediation Skills

PSY 479 Dimensions of Organizational Conflict


CRJ 343 Restorative Justice

Electives (6 credits)

Two electives are also required to earn the Conflict Resolution Certificate. Approved courses are listed below. Students may be able to substitute courses from their degree program, depending on their major. Please check with the Certificate Coordinator.

Select two courses from the following:


PSY 309 Interpersonal Communication Skills

PSY 315 Group Dynamics

PSY 322 Wellness in the Workplace

PSY 461 Topics in PSY: Psychology of Leadership

PSY 412 Crisis Intervention

PSY 472 Bullying

PSY 481 Domestic Violence

PSY 490 Internship in Behavioral Science (Psychology Majors)

ORG 311 Organizational Behavior, Change, and Development

ORG 490 Internship in Organizational Dynamics

Behavioral Science

SOC 302 Marriage and the Family

SOC 304 Ethnic Groups and Minorities

SOC 469 Step-Parenting & Blended Families

SOC 490 Internship in Behavioral Science (Behavioral Science majors)

Criminal Justice

CRJ 469 Domestic Violence

CRJ 474 Victims of Crime

CRJ 490 Internship in Criminal Justice

Human Resource Management

BBM 490 Internship in Business Management

HRM 300 Labor Relations and Collective Bargaining

Total credits for the CR certificate: 15

This information applies to students who enter this degree program during the 2024-2025 Academic Year. If you entered this degree program before the Fall 2023 semester, please refer to the academic catalog for the year you began your degree program.