Frequently Asked Questions

General

What is the biggest difference between online learning and in-person learning?

The biggest difference between these two learning formats is in the way information is exchanged. When you're physically present in a classroom, information is gathered through listening and observation. In an online environment, reading and writing are the most critical ways to share information.

How much does it cost?

Tuition and basic fees are the same cost as in-person courses at WilmU's New Castle campus. However, some courses require that you purchase special equipment or software.

How do I get my textbooks?

You can purchase textbooks online by visiting our online Campus Store. Or, if you are in the area, stop by the Campus Store on New Castle campus.

Courses

How long are online classes?

Online classes are offered in 15-week semester formats and 7-week block formats. Three semesters (Fall, Spring and Summer) and six blocks (Fall Blocks 1 and 2, Spring Blocks 1 and 2, and Summer Blocks 1 and 2) are offered each academic year.

When and where do I complete coursework?

You can access Wilmington University's online courses using any Internet connection — anytime, anywhere. Each week you will participate in class discussions, post assignments, and review faculty and peer feedback. You can choose the time and place that works for you!

Are online courses self-paced?

No. Courses are delivered on the block or semester schedule, and students are expected to participate three to five days per week in the discussion board or other weekly assignments. Online courses do require the self-discipline to participate fully from a distance.

How will my instructor contact me?

You should receive an email from your instructor prior to the first day of class. Other methods of contact and feedback include phone calls, discussion boards, virtual chats, email, web conferencing and notes within assignments.

Tech Support

What if I need technical support?

Students can access the e-support portal at Technology Resources & Support . From there, you can chat live with a service professional or request support. You can also call (877) 708-2905 to speak with a technical support representative.

What are the computer requirements?

Most computers manufactured in the last four to five years will be sufficient. See Am I Ready for Online Learning? for additional computer and software requirements.